Terms and Conditions

1. Introduction

Welcome to Hashtag Monday Global FZCO, trading as Hashtag Monday ("Company", "we", "us", or "our"). These Terms and Conditions ("Terms") govern your use of our website and services ("Services"). By accessing or using our website, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, please do not use our website or Services.

2. Services

Hashtag Monday provides marketing services including but not limited to digital marketing, email marketing, social media management, SEO, and other related services ("Services"). Detailed descriptions of our Services are available on our website.

3. Use of Services

3.1. Eligibility: You must be at least 18 years old to use our Services. By using our Services, you represent and warrant that you have the legal capacity to enter into these Terms.

3.2. Account Registration: To use certain features of our Services, you may need to create an account. You agree to provide accurate and complete information during registration and to keep this information up-to-date.

3.3. Account Security: You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

4. Payment and Fees

4.1. Fees: You agree to pay all fees for the Services you select in accordance with the pricing and payment terms specified on our website or in your contract with us.

4.2. Payment Terms: Payments for Services are due as outlined in the invoice or contract. We accept various payment methods, including credit cards, bank transfers, and online payment systems.

4.3. Late Payments: Late payments may incur interest charges at the rate specified in your contract or as permitted by law. We reserve the right to suspend or terminate Services for non-payment.

5. Client Obligations

5.1. Cooperation: You agree to provide all necessary information, materials, and access required for us to deliver the Services. You acknowledge that timely cooperation is essential for the successful completion of the Services.

5.2. Accuracy: You represent and warrant that all information and materials provided to us are accurate, complete, and not misleading.

6. Intellectual Property

6.1. Ownership: All intellectual property rights in the materials and content provided by us, including but not limited to designs, graphics, software, and text, remain the exclusive property of Hashtag Monday or our licensors.

6.2. License: We grant you a limited, non-exclusive, non-transferable license to use our materials solely for the purpose of receiving the Services.

7. Confidentiality

7.1. Confidential Information: Both parties agree to keep confidential any proprietary or confidential information disclosed during the course of the Services.

7.2. Non-Disclosure: Neither party shall disclose the other party's confidential information to any third party without prior written consent, except as required by law.

8. Termination

8.1. Termination by Client: You may terminate the Services at any time by providing written notice to us. However, you will remain responsible for any fees incurred up to the termination date.

8.2. Termination by Company: We may terminate or suspend your access to the Services immediately, without prior notice, if you breach these Terms or for any other reason at our sole discretion.

9. Limitation of Liability

To the fullest extent permitted by law, Hashtag Monday shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or use, arising out of or in connection with your use of our Services.

10. Indemnification

You agree to indemnify, defend, and hold harmless Hashtag Monday, its affiliates, officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, and expenses, including legal fees, arising out of or in any way connected with your use of the Services or your breach of these Terms.

11. Governing Law

These Terms and any disputes arising out of or related to these Terms or the Services shall be governed by and construed in accordance with the laws of the United Arab Emirates.

12. Dispute Resolution

Any disputes arising under these Terms shall be resolved through good faith negotiations. If a resolution cannot be reached, the dispute shall be submitted to binding arbitration in accordance with the rules of the Dubai International Arbitration Centre (DIAC).

13. Changes to Terms

We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting on our website. Your continued use of the Services after any such changes constitutes your acceptance of the new Terms.

14. Contact Information

If you have any questions about these Terms, please contact us at:

Hashtag Monday Global FZCO  

Email: [email protected]  

Address: 28737 - 001, IFZA Business Park, DDP, Dubai, United Arab Emirates